15 Does the factory have relevant performance and safety certification for all the products being produced?
16 Are test certificates traceable to the selected/manufactured products i.e. product code, description etc?
18 Does the factory have relevant performance and safety certification for all products before selection or in advance of production?
17 Where the factory has in-house testing facilities, are these externally accredited?
19 Is there an independent 3rd party inspection of product prior to despatch e.g. supplier, inspection company?
20 Does the factory have a Serious Incident procedure including Customer Notification and Product Recall?