Unfortunately, due to the last weeks cancelled air traffic due to the ash clouds from Iceland, Mr Smith had to cancel his trip to China.
We are now working with anther company, that has extended experience and they will help us with
an specification for you that we will send over.
We are still very interested to explore if you are a potential future supplier so I will get back to you now during month of may.
客人原来说要来的,很久没回复,后来催问,客人回话,如上。
参考了大家的答案,就We are now working with anther company, that has extended experience and they will help us with一句我补充一句,我认为翻译过来应是我们正在与另一家公司合作,他们有很多经验,他们将帮助我们,这样就更完美了,谢谢大家!!