步骤如下：
1、打开战网官方主页：http://www.battlenet.com.cn/zh/。
2、滑倒页面最底下，找到“忘了密码”。
3、输入战网通行证账号（即注册时所用的邮箱地址），真实姓名，输入验证码并点击“继续”。
4、输入当时设置的账号安全提示问题，点击“继续”。
5、系统提示“用于重置战网密码的邮件，已经发送到了邮箱”，然后去你的邮箱。
6、打开注册战网时的邮箱，找到重置密码邮件，点击正文中的链接。
7、随后在战网“密码重置”中，输入新密码即可。
温馨提示：内容为网友见解，仅供参考
第1个回答 2022-12-07
步骤如下：
1、打开战网官方主页：http://www.battlenet.com.cn/zh/。
/iknow-pic.cdn.bcebos.com/b03533fa828ba61e652524d54a34970a314e5905"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b03533fa828ba61e652524d54a34970a314e5905?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b03533fa828ba61e652524d54a34970a314e5905"/>
2、滑倒页面最底下，找到“忘了密码”。
/iknow-pic.cdn.bcebos.com/f703738da9773912902f6a9bf3198618367ae23b"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f703738da9773912902f6a9bf3198618367ae23b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f703738da9773912902f6a9bf3198618367ae23b"/>
3、输入战网通行证账号（即注册时所用的邮箱地址），真实姓名，输入验证码并点击“继续”。
/iknow-pic.cdn.bcebos.com/cb8065380cd7912312cc7b8ea6345982b2b78018"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/cb8065380cd7912312cc7b8ea6345982b2b78018?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/cb8065380cd7912312cc7b8ea6345982b2b78018"/>
4、输入当时设置的账号安全提示问题，点击“继续”。
/iknow-pic.cdn.bcebos.com/342ac65c10385343866068db9813b07ecb808899"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/342ac65c10385343866068db9813b07ecb808899?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/342ac65c10385343866068db9813b07ecb808899"/>
5、系统提示“用于重置战网密码的邮件，已经发送到了邮箱”，然后去你的邮箱。
/iknow-pic.cdn.bcebos.com/54fbb2fb43166d221c8dfa6e4d2309f79152d256"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/54fbb2fb43166d221c8dfa6e4d2309f79152d256?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d221c8dfa6e4d2309f79152d256"/>
6、打开注册战网时的邮箱，找到重置密码邮件，点击正文中的链接。
/iknow-pic.cdn.bcebos.com/9f2f070828381f30dc816253a2014c086f06f0b4"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/9f2f070828381f30dc816253a2014c086f06f0b4?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/9f2f070828381f30dc816253a2014c086f06f0b4"/>
7、随后在战网“密码重置”中，输入新密码即可。
/iknow-pic.cdn.bcebos.com/0dd7912397dda1442b0e8248b9b7d0a20df486c1"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0dd7912397dda1442b0e8248b9b7d0a20df486c1?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0dd7912397dda1442b0e8248b9b7d0a20df486c1"/>
1、打开战网官方主页：http://www.battlenet.com.cn/zh/。
/iknow-pic.cdn.bcebos.com/b03533fa828ba61e652524d54a34970a314e5905"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b03533fa828ba61e652524d54a34970a314e5905?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b03533fa828ba61e652524d54a34970a314e5905"/>
2、滑倒页面最底下，找到“忘了密码”。
/iknow-pic.cdn.bcebos.com/f703738da9773912902f6a9bf3198618367ae23b"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f703738da9773912902f6a9bf3198618367ae23b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f703738da9773912902f6a9bf3198618367ae23b"/>
3、输入战网通行证账号（即注册时所用的邮箱地址），真实姓名，输入验证码并点击“继续”。
/iknow-pic.cdn.bcebos.com/cb8065380cd7912312cc7b8ea6345982b2b78018"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/cb8065380cd7912312cc7b8ea6345982b2b78018?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/cb8065380cd7912312cc7b8ea6345982b2b78018"/>
4、输入当时设置的账号安全提示问题，点击“继续”。
/iknow-pic.cdn.bcebos.com/342ac65c10385343866068db9813b07ecb808899"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/342ac65c10385343866068db9813b07ecb808899?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/342ac65c10385343866068db9813b07ecb808899"/>
5、系统提示“用于重置战网密码的邮件，已经发送到了邮箱”，然后去你的邮箱。
/iknow-pic.cdn.bcebos.com/54fbb2fb43166d221c8dfa6e4d2309f79152d256"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/54fbb2fb43166d221c8dfa6e4d2309f79152d256?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d221c8dfa6e4d2309f79152d256"/>
6、打开注册战网时的邮箱，找到重置密码邮件，点击正文中的链接。
/iknow-pic.cdn.bcebos.com/9f2f070828381f30dc816253a2014c086f06f0b4"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/9f2f070828381f30dc816253a2014c086f06f0b4?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/9f2f070828381f30dc816253a2014c086f06f0b4"/>
7、随后在战网“密码重置”中，输入新密码即可。
/iknow-pic.cdn.bcebos.com/0dd7912397dda1442b0e8248b9b7d0a20df486c1"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0dd7912397dda1442b0e8248b9b7d0a20df486c1?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0dd7912397dda1442b0e8248b9b7d0a20df486c1"/>
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第2个回答 2017-12-26
忘记了密保提问答案还可以使用其他方式进行验证。
在战玩家在注册时，已经绑定了一个邮箱，也就是密保邮箱。玩家可以通过密保邮箱来进行更改密码操作。
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